11915 NE Highway 99
Vancouver, WA 98686

360-693-2313
1-800-942-0376

Mon-Fri: 9:00 - 5:30
Sat: 9:00 - 5:00
Sun: 1:00 - 5:00

cfa logo

11915 NE Highway 99
Vancouver, WA 98686
360-693-2313
1-800-942-0376

Mon-Fri: 9:00 - 5:30
Sat: 9:00 - 5:00
Sun: 1:00 - 5:00

We asked our employees why they think customers keep returning year after year. Here is a summary of what they had to say: Customers come to Cascade Flooring America because we are a locally owned and operated store, offering competitive pricing, with great customer service and warranties. We're an honest company that goes out of the way to stand behind our products and installation. We truly care what our customers and community think of us and the services we provide.

Cascade management believes that customers return year after year because we have such fabulous employees.

Voted Readers' Choice, flooring/carpet store, four years in a row (2014-2017) in the Columbian Newspaper's Best of Clark County poll.

Customer Comments

We’d love to hear from you, too. Please use our comment form to send your comments to us.

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2017

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Date: 3/15/2017

We are super happy with Jeff, Oscar, Vlad and the entire crew. We had a whole home flooring remodel with tile, hardwood and carpet.

The tile crew worked extra hours to get our old particle board and vinyl up. They worked to match the height of the new baseboard we were adding elsewhere and when there was an edge mismatch, we made plans to deal with it.

The wood team worked until 9pm to get us done on time before the carpet team arrived. They went above and beyond when we discovered part of the floor was raised and we did not know it. More particle board that two two people two days just to demo. The additional cost was minimal. In fact, the team found that we didn't need some work done that we thought we did and that saved a substantial part of the bill.

The tile looks great, the carpet is soft (we got upgraded when the pad we wanted was out of stock) and the wood is just amazing.

The team worked with us to nail down the plywood which was squeaking before the job and fixed about 90% of that, and that wasn't part of the job.

The vents we wanted didn't fit into our registers so Jeff worked to modify them so they would fit. In fact, he is having a custom vent made for our goofy kitchen vent.

The process to do this job was over a year because my wife and I could not decide on a product. When we walked into the showroom after literally a year had passed, Jeff remembered us by name.

These projects are stressful for anyone and we appreciate the effort Jeff and crew went to in order to deal with the issues that came up and leave us satisfied.

Steve R.

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From an independent review site
Review Date: 3/07/2017

Description Of Work:
I needed new carpet installed in the upstairs of my new home.

The process was very smooth! I worked with Jon at Cascade Flooring who explained the entire process, was very patient and accessible when I had questions. The carpet came on time and the installers from Floor Masters were on time as well. The main installer Alexis was great at asking questions when he saw things were off. He used common sense for transitions into the bathrooms where it was obvious that those floors were going to be updated as well. When they left there was no evidence that they were ever there, except for the beautiful, well installed carpet that was left behind. I was very pleased all the way around!

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Date: 3/07/2017

Wow, these guys did a great job in my condo in downtown Portland. They came in and did 1000 square feet of hard wood floor and 400 square feet of carpet, all in one day! They really helped me meet my deadline so I could get my place rented out as soon as possible. I could not be happier! Sunny & Cindy are the best!

Ryan M.

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Date: 3/01/2017

As a follow up to my previous review, since I had entered the comments solely on selection, ordering, etc. BEFORE the products we ordered were actually installed, I wanted to update the review to cover the installation and project closeout service we received.

As stated previously, we bought wood flooring, tile flooring, bathroom shower tile & pan, carpet, a small amount of vinyl flooring for the laundry room, and granite and quartz counter tops. So really a variety of products and install types.

There were different teams who came to our house. The wood floor crew was great - these guys knocked it out, cleaned up after themselves, and did a wonderful job with installation. The shower tile and floor tile installation guy Victor was a perfectionist - he took his time and really cared about the quality of his install. The carpet crew was equally professional and the carpet looks amazing. Spend the money and get the better pad because its an obvious upgrade when you walk on the carpet. Finally, Wall to Wall did a bang up job installing the granite and quartz counters.

Cascade really takes pride in who they hire for installation - this group of guys was the best we had on the entire project. They treated our home with respect, cleaned up, and came back to fix any punchlist items (to be clear, these were minor - reinforcing caulk that had settled at the backsplash, resealing a small area of granite and cleaning up a tad bit of silicone on a countertop). Scheduling was very easy and without issue.

I am a picky customer, and Cascade was amazing.

Adam continued to be so easy to do business with. This is a company that cares. I highly recommend Adam and Cascade.

Marybeth

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Date: 01/25/2017

From the very first visit to Cascade Flooring America on Hwy 99 in Vancouver, Washington, it has been an absolute pleasure. We were met by Jeff Balderree and he was courteous and genuinely interested in our flooring project. Jeff listened and showed us samples of what we were anticipating as our choice of flooring. We choose the Stonewood Hickory natural hand scraped style in a wider plank, about 600sq feet.

The ordering process was simple and the cost value was right within our budget. (An extra comment about Jeff, he never tried to "up sell us", but he did "help us buy" what we needed. This I greatly appreciated).

When we were ready to install the flooring, delivery was on our time frame and on time. The installing process was excellent as well. Vladimir and crew were on time and finished by the end of the day. Their workmanship is excellent, every piece of plank in place and locked tight. Clean up was done and all the waste scrapes removed, and extra pieces stacked neatly in the garage.

We highly recommend Jeff Baderree and Cascade Flooring America (Hwy 99) for any flooring project you may have in mind.

Wayne

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2016

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Submitted to the Cascade Flooring America web site
Review Date: 10/27/2016

This was the third time we have turned to Cascade Flooring America, for help.

We had water damage two times both times they had to deal with our insurance and the outcome was good.

The third time it was a problem with the flooring that we had put in.The manufacture would not stand behind their product. Anna Jean worked with us, took time to understand what was wrong and what we wanted. She was more then patience with me as I was not always a happy camper. She took our concerns to the owner, Sunny who offered to put in a whole new floor in.

Anna Jean let him know our feeling and that we loved the flooring and would prefer to keep it if possible.

These people made that happen!

They sent out two men that went above and beyond to fix our floor, Andrey and Alex, the were on time, courteous. They are the epitome of what hard work means, took the time to do the job right.

Thank you all for your time and effort!!!
We are so happy that we got to keep the floor.
R & J

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Date: 10/18/2016

If you need any type of flooring or hard surface, Cascade is the place to go. We have been dealing with Adam to work through selections, pricing and purchase of all of the wood flooring, carpeting, granite and tile for our new home and we couldn't be happier with the service he has provided us. You can tell the owner takes care of his employees and its a great, fun place to work. Everyone there is always friendly and happy to help.

Cascade is not the flooring vendor recommended by our builder, but we had the option to use whomever we wanted and I am so glad we did. We had visited Cascade to look at selections since it was close to our house. They carried the wood floor we researched and wanted and we got a price from Adam. This is a really important decision for us since it is going in a big portion of our home and we have a dog, so we wanted to make sure we made an informed decision. Adam really knew the products and I felt like he was critical in helping us decide what to purchase. He provided pricing and we sat for a bit since we had time to kill before we ordered.

We sat while since we had time before we had to actually secure the flooring.

When it was time to meet with the proposed vendor, we spent five minutes with them and realized we needed to immediately go back to Cascade because these people were not knowledgeable about their products, were "too busy" to sit with us and did nothing to get our want / keep our business. Not the type of service we want when we are spending a lot of money on something as important as flooring - which is in every room of your house! We drove right to Cascade and bought our wood floor from Adam.

This scope of work is a big chunk of our budget and we wanted to feel important and not just another number. We made several trips to Cascade to look through various materials, try to whittle down the choices and make informed decisions. Adam was with us every step of the way - and when he was on vacation for a couple days and we were ready to talk about carpet we stopped in and Jeff took great care of us.

Adam has been great pulling our estimated together and discussing options and ideas as he was working through our design / pricing. He sent us sketches so we could understand the tile layout of our shower. He asked if we thought about this or that. He responds fast to emails, which we love. He promised pricing to us on a certain date and he kept his promise. Now when can you say that about anyone related to home improvements? Practically NEVER!

We haven't made it to the installation phase yet but I have no worries that Cascase will take care of us and do a great job. When you are building a house and there are so many variables and unknowns, it means a lot to us to find someone we can trust.

Marybeth S.

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Date: 8/8/2016

I have worked with cascade flooring in the past but had never been to their store. I went the other day and I was greeted as I walked in to the store and was helped immediately. Jeff was very nice and helped me with deciding what flooring to get. When I have gone to other flooring places, I have been ignored and not taken seriously so this was a great experience for me. Even though I have already agreed to work with another company for my current project, I will definitely be checking out cascade for my future projects!

Kayla L.

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Date: 8/2/2016

Adam at Cascade Flooring found us exactly the carpet we were looking for. He came out to our home the same day to measure and give us an estimate. I scheduled Costco out for a second estimate which turned out to be much higher and told Adam to go ahead and schedule the installation. Frank and his son showed up at exactly the scheduled time and did an outstanding job with the installation. I recommend Cascade to anyone needing flooring of any kind, they were a joy to work with.

Russ R.

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From an independent review site
Review Date: 7/27/2016

Description Of Work:
Replaced existing carpet in living room.

Received two bids and Cascade was exactly one half the cost of Costco. Frank and his son showed up at exactly the time they said they would be there and did an excellent job of installation. I would recommend Cascade to anyone needing flooring of any kind.

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Date: 7/23/2016

Jon DeBlaay worked with us to re-carpet the house. He was very knowleagable and showed & explained the differences in carpet. He responded to all my after hour questions promptly and scheduled installation in time prior to the arrival of visiting from out-of-town.

Dave R.

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Date: 6/24/2016

I recently moved to the area and had a very tight window to close on my new home and to accept delivery of my household goods. The entire experience with CFA was smooth and efficient...from initial contact, to meeting Rich for measuring, to meeting Jeff for selection of product, all the way through installation! Jeff worked his magic to get the products we wanted when it looked like they weren't going to be available. Great experience and reasonable prices. One caution though...they are busy with all the customers they have...which is a testament to their business...don't expect to show up on a Saturday and be in and out because YOU are in a hurry...be patient, it's worth the wait...and don't be afraid to pet the dogs!

Casey S.

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From an independent review site
Review Date: 4/6/2016
Flooring Specialist: Jeff Balderree

We just had our new floor installed by Cascade Flooring and we are so happy with it! It looks much better than we even expected. We like it so well that we're thinking of having Cascade Flooring do floors in some of our other rooms someday. We worked with Jeff B, picking out the right material and finding a flooring that we loved that still fit our budget. Jeff was very helpful and could answer all our questions. Yesterday we had a wonderful installing crew, arranged by Jeff and Cindy to fit our schedule. The installing crew was fast, hardworking, very professional, and also pleasant to have in the house. We will definitely recommend Cascade Flooring to anyone getting a floor done in the Clark County area.

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From an independent review site
Review Date: April 2, 2016
Flooring Specialist: Adam Bjerke

Description Of Work:
Repair and replace flooring in 2 areas of home

We ran into a couple minor issues with the contractor hired to do our work (totally understandable), but it was no big deal on our end because ADAM took such good care of us. From the moment he came out to do the quote until our final payment was made, he was nothing but professional and helpful. More importantly, he really acted as our advocate - we felt it was his priority to make us satisfied customers. What more could you ask for? We don't expect plans to always go perfectly, but we do expect to be well cared for, communicated with, and end up with the job we paid for. We would recommend Adam and would use Cascade again because of him.

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From an independent review site
Review Date: March 23, 2016
Flooring Specialist: Jon DeBlaay

Description Of Work:
Carpet and pad removed and replaced and high quality vinyl installed in laundry and bathroom.

We went to the showroom to find carpet and vinyl flooring for our new home. We were assisted by salesman Jon. He was exceptionally helpful and gave us great options to choose from for our situation. He was able to order and schedule to fit our project. He came to the house to finish paperwork when it was not convenient for me to come to the showroom. He has great taste and style sense and I was able to trust his recommendations. Our project turned out fabulous. We had overnight guest recently who couldn't stop talking about how much they loved our choices and the comfort of the carpeting. When he was at the house, he noticed the tile I needed replaced and he was able to get a small tile job arranged for me with a great slate tile choice. We were so pleased with our experience we sent our son to him for his flooring needs.

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From an independent review site
Review Date: 3/17/2016
Flooring Specialist: Jeff Balderree

I walked into Cascade Flooring, and I was greeted by Jeff. He wasn't pushy, and he allowed me time to myself to look around. I couldn't decide between 2 different laminate floors, so he let me take the samples home with me. I chose a floor, and within a few days, Rich came to my new home to take measurements. He was very friendly and fast. I was easily able to schedule an install date. The contractors were in and out in a day, and I couldn't be happier with how my floors came out!

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From an independent review site
Review Date: 3/11/2016
Flooring Specialist: Jeff Balderree

I had a great experience working with Jeff at Cascade Flooring. I found him to be helpful, knowledgeable, and reliable. We love our new carpet and the installation is guaranteed. They will even come out and re-stretch it for free if necessary after a few years. Frank and Jake did the installation and they were fantastic - very efficient and sticklers on doing the job "by the book".

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From an independent review site
Review Date: March 10, 2016

Description Of Work:
Moved furniture, removed old carpeting, installed new carpeting. Sales person and installers were among the absolute best, most top quality professionals I've ever met. It was a pleasure dealing with them at every point. The carpeting was installed perfectly. We could not have asked for more.

Company Response: A sincere thank you from the bottom of our heart for this wonderful review. I will pass on the kind words to our staff and installers!

Liz Wilder
Store Manager

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From an independent review site
Review Date: February 11, 2016
Flooring Specialist: Barry Pieratt

Description Of Work:
Everyone from the sales room (Barry)to the installers (Frank and helpers) was pleasant,respectful and efficient. We are extremely pleased and would highly recommend this company.

Company Response:
Thank you [Name Removed] for taking the time to post this review. We greatly rely on word of mouth and referral business so thank you from the bottom of our heart! I will share this review with Barry and the rest of the team. It always makes our day to hear a great review!

Liz Wilder
Store Manager

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2015

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Review Date: December 3, 2015
Flooring Specialists: Barry Pieratt

I would like to say what a wonderful experience I've had with Cascade Flooring. 2 months ago my wife and I purchased a house that needed extensive work before move in. We needed new carpet and our hard woods refinished. Barry came out and measured everything and was very upbeat and friendly. They were very flexible with the timeline we had and had someone out the day we requested. The installer was very professional and did a great job on our carpet. Our hardwoods were just completed today and look absolutely amazing. Val, who did the hardwoods was also very professional, friendly and kept us in the "loop". You just don't find this kind of service anymore, and it's refreshing to see that it's still out there. We are very pleased with how everything turned out and will be using Cascade Flooring for our future remodeling needs.


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From an independent review site
Review Date: November 02, 2015
Flooring Specialists: Steve Moore

Description of Work:
Measure house for new carpet and pad, supply all materials, installation, remove old carpet and pad, tighten all loose boards! Install Stain Master nylon carpet and pad for 3 bedrooms, hall and living room.

Steve was our main person, he took care of all the details, gave us a great price and the installers were very good at their job, friendly and precise. We went back to Cascade and asked for Steve, because he had helped us with flooring and carpet in 2005 in our other home, and once again he did a great job this time! Cascade beats Costco and all other big box stores, and they give individual service, a guarantee from the manufacture and also from Cascade with lifetime warranty if the carpet needs stretched. The best part of hiring this company is the feeling that they will do a great job, you don't need to worry about the little details, and you will love the final results!

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From an independent review site
Review Date: October 19, 2015

Very please with the process. The sale rep was very responsive to my questions. No hidden costs. The installers were right on time even a little early. They also were very professional and did a nice detailed installation. Communication was very clear on what they could or could not do, IE, couldn't install new sink and faucet because of that would of been outside their licensing of work. No problem. Client was very pleased with the work and now they have a nice kitchen counter-top when they sell their home. I was use them again or recommend them.

Company Response:
So pleased you took the time to post this nice review. Thank you for your business and kind words...we pride ourselves on our customer service and could not exist without customers like you. Thank you again and best wished for all future projects!

Liz Wilder
Store Manager

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From an independent review site
Review Date: August 7, 2015
Flooring Specialists:Wendy Olin

Description Of Work:
Installed laminate wood in octagonal turret section of living room. Carpeted the rest of living room, hallway, and three bedrooms.

My wife and I worked with Wendy O. to create a flooring plan for our home. She was warmly professional and we immediately felt at ease with her. She was lovely to work with. We had considerable pet odor and the carpet had been in place for 22 years. My wife and I tore out the old carpet ourselves and hauled it to the dump. We removed the staples and I replaced sections of underlayment and sealed others with an artificial shellac, Wendy showed us the different pad options. including an excellent water/urine resistant pad. It was the most expensive option but it feels great underfoot—and we are a family with three large dogs and a few cats. Wendy was patient as we explored many different carpet types, wood choices, and installment options. We let her know we had a refi in the works and couldn't jeopardize the approval process by accessing our credit. She was respectful of our wishes. When installation day arrived, the installers arrived on time. One of the men was verbally abusive to my wife, so I asked him to leave. I contacted the store and they tried to find other installers. When they couldn't the owner (Tom) came the next day to finish the job. Wendy and Tom were both apologetic, explaining that the man is going thru martial problems.

The quality of the work is excellent. The materials are good quality. We are considering having our kitchen floor replaced, and if we do, we will definitely use Cascade Flooring.

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From an independent review site
Review Date: June 11, 2015

The whole ordeal went smoothly. Wonderful people to work with, very good install, on time finished 2story house in one day. Cleaned everything up nicely. Couldn't be happier.

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From an independent review site
Review Date: January 8, 2015

Re-stretched carpet purchased from them 7 years ago at no charge/warranty(?). Called for a recommendation, and after checking records and promptly calling me back, CFA informed me that re stretching would be free.

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Review Date: January 2015

Thank you so much for the wonderful carpet you sell! We love it and appreciate the crew who installed it at our home. They were professional, respectful, worked as a team and were funny. The whole experience including the sales lady - Debby made it worth the price. The crew included: Frank, Jay, Matt and Scribles. Thanks again and I know we'll be back!

LLoyd and Sandra

2014

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December 2014

I wanted to take a minute and write a quick letter of my experience with Cascade flooring and Michelle Hughes our sales rep. I have lived in my house for the past 14 years and have needed to replace flooring for a good majority of that time. I went in to look at options and then maybe go look at one of the major box stores to price compare.

From the moment my wife and I sat down with Michelle I knew I did not need to do that. She was extremely knowledgeable on all types of flooring and color selections. She has a very easy disposition and is not pushy at all. She also informed me of an upcoming sale where I could save more money if I waited a couple of weeks, which we decided to do. She set the schedule up but due to some work conflicts that came up I had to move my install dates around. Michelle handled this with ease and professionalism considering I was asking at the last minute.

We had two sets of installers come in on separate days to do carpet, vinyl, and laminate. These guys were fantastic as well, very professional, quick and stuck to their install window. I made one change on my stairs and they handled it without problem and did not cost me anything extra.

I will and have sent many friends and family since my experience with Cascade Flooring and always tell them to ask for Michelle. Thank you so much for a job well done.

Sincerely, Rob H

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From an independent review site
Review Date:December 5, 2014
Flooring Specialist: Paul Edwards

Description Of Work:
Removed old wood flooring and carpet in 2 rooms and kitchen, replaced all with hardwood, and took some of the discarded good carpeting pieces and replaced the old carpet on stairs.

My initial meeting was with Paul, who turned out to be knowledgeable and patient, as I changed my mind 3 times. We had an unforeseeable problem, which Paul took care of promptly, fairly and efficiently. The flooring installers, Vladimir and partner (I hate it when I forget a name) were prompt, efficient, courteous and two of the hardest workers I have ever come across. Their expertise was only surpassed by their friendly cooperation on any requests and questions I may have had, It was also refreshing to see how clean they left their workplace, even if they had to return early the next day.

A very positive experience, one which initially, was very nervous about.

Company Response:
We are always so pleased to hear positive feedback! Thank you for taking the time to send this and to let us know feedback on our installer’s quality of work. That builds our reputation for our customer service and quality of work in the industry. Your kind words are very much appreciated!

Liz Wilder
Store Manager

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From an independent review site
Review Date:November 1, 2014
Flooring Specialists: Wendy Olin

Description Of Work:
Install laminate and carpet in a condo.

I was looking to get new flooring in a recently purchased condo and found Cascade on Angie's list. Wendy came out for a site visit and was very helpful in having me make my choices. In fact, I followed her suggestions and am glad I did! She knows her stuff. The install team was absolutely top notch. I had just had flooring done at my condo in Anchorage and have to say that these guys were heads above my prior experience. They were like SWAT; on time, professional, courteous, and d*** good at what they do. They even took a couple of extra hours to tighten and repair areas of my floor that were extremely squeaky and annoying. I'm a former project manager and have worked with numerous contractors over the years. I only give praise where it is due and I can truthfully say that these folks are the best at what they do. I highly recommend them!

Company Response:
What an outstanding review to read on a Monday morning! Thank you for taking the time and giving praise to the salesperson and installation crew. I have shared your kind words with the group and just wanted to give you a genuine "thank you" for not only your business but your review.

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From an independent review site
Review Date:October 20, 2014

Description Of Work:
Removed carpet and installed new pad and carpet.

Installers were awesome. I felt that the whole process from the start to finish was smooth and easy. I will definitely use Cascade Flooring America for my flooring needs in the future.

Company Response:
Thank you so much for taking the time to write this wonderful review. I had the pleasure of working with you at our last private sale in May and wanted to send a personal thank you as it was delightful to meet you and your wife. We hope you love your carpet for years to come and again, thank you for your business!

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From an independent review site
Review Date: September 26, 2014
Flooring Specialists: DeEtte Rude

Description Of Work:
We had laminate flooring installed in 2 bedrooms, replacing old carpet.

The process was easy. We had the floors less than a month after we started shopping and are very pleased with the job done. DeEtte helped us choose a flooring style we liked (we brought home several samples). They were prompt for the measuring/estimate appointment. On the day of installation they arrived on time and were done in about 5 hours. They moved the furniture (part of the cost) and returned it when job was completed.

We got 2 estimates from providers who are highly-rated by Angie's List. Cascade Flooring America got our business because they were hundreds of dollars cheaper for the same project (the flooring product was on sale, which helped).

Bottom line: They made this a low-stress, high-satisfaction project.

Company Response:
What a nice way to start the week... Thank you for taking the time to give such wonderful feedback. I'll pass your review onto the team and again, thank you!
Liz Wilder
Store Manager

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From an independent review site
Review Date: August 25, 2014
Flooring Specialists: Michelle and Barry

Description Of Work:
Removed old tile, carpet, and vinyl in living room, kitchen, and entry area. Repaired floor surface where necessary, and installed laminate in entry and living room. New vinyl was installed in the kitchen.

Comments:
It all went very well. The crew was prompt and was able to advise us about which way to lay the laminate to prevent possible future problems. Our floor had a slant we were unaware about. Everything looks great, and the crew cleaned up well. I am very happy about the transitions in the doorways. They lay flat and are very unobtrusive.

We worked with Michelle and Barry in the showroom. They were very knowledgeable about their products. We were well advised.

Company Response:
How wonderful to hear!
Thank you so much for taking the time to review your experience. I'll pass on your kind words to the staff and from all of us at Cascade Flooring America, we hope you enjoy your new floors for years to come!

Liz Wilder
Store Manager

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From an independent review site
Review Date: July 21, 2014

Description Of Work:
Removal of old carpet, clean and prep of the floor, and Installation of new laminated flooring

Comments:
I selected Cascade Flooring America to do a bid from Angie's List. I also selected two others to pick a good company. Of the three bids, Cascade Flooring America the lowest, but very close to the other two bids.

Rich Bean met me at the house to do the bidding. He was very polite, knowledgeable, and took lots of photos of challenging parts of the job, so installers won't get caught off guard. He has installing experience himself, which makes me more comfortable. He said their installers also have been with the company for a long time.

I contacted the company, and set up an install date with them. They were able to do the job when I needed it, on July 16-17.

They arrived on time for the job, and I talked the installers 'Gary' and his assistant 'Kenny' to ask questions. Gary was very professional and polite. He made me feel good from the start. I went to work, and left them alone to do the job.

It was a two day job. I checked the finished product at the end of the second day. The floor looked great! I was so surprised at the attention to detail, especially with the trim and transition pieces around the fireplace, kitchen, bathroom, front door, and furnace intake vents.

I can't think of anything negative to say. I gave them a B for price, only because they were very close to the competition on the bid.

I would be comfortable recommending them to family and friends.

Company Response:
Thank you!
After speaking with you on the phone last week I let everyone here know how happy you were but you’re a man of your word and I can't thank you enough for sharing it:)

Your time is valuable and we do appreciate you sharing your experience. Enjoy your project!!!

Liz Wilder
Store Manager

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From an independent review site
Review Date: July 10, 2014

Description Of Work:
Replaced countertops.

Comments:
Every aspect was great.

Company Response:
How wonderful to hear that you are pleased with the project from beginning to end! We love to make our customers this happy and I'll be sure to let Debbie (your sales professional) and Gary (your installer) know!
Thank you for taking time to rate us.

Liz Wilder
Store Manager

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From an independent review site
Review Date: July 01, 2014

Description Of Work:
Smoothed a new subfloor and installed a new vinyl floor in my bathroom.

Comments:
The installer and his assistant arrived at the specified time and worked on preparing the new subfloor in my bathroom for the vinyl floor I had chosen. the installation went very well and they cleaned up any mess they made. I am very happy with how it looks and how well they fit the floor into the small room.

Company Response:
Thank you [member name removed]!
Michelle, your sales professional and Michael, your installer will be so pleased that you took the time to send in this review! I will pass it along and we hope you enjoy your new flooring for years to come!

Liz Wilder
Store Manager

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From an independent review site
Review Date: June 18, 2014

Description Of Work:
Carpet installation in a duplex I own.

Comments:
They advised me on the style and color, and it was perfect. They did a wonderful job for me. They were totally outstanding and I was so impressed. Cindy was wonderful and has a lot of experience, which was helpful.

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From an independent review site
Review Date: June 13, 2014

Description Of Work:
They pulled up damaged laminate and vinyl flooring in our living room, kitchen, hallway and bathroom. They repaired some of the subfloor and some dry rot in the bathroom.

Comments:
We got high end vinyl that looks like wood. It looks great and they did a wonderful job with all repairs and installation.

Company Response:
Thank you for taking the time to send in this review! That is wonderful to hear you had such a smooth experience with your vinyl job and that wood grain is amazing looking when installed...I'll certainly pass this on to Steve, the sales pro and to Gary, the installer!

Thanks again!

Liz Wilder
Store Manager

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From an independent review site
Review Date: May 27, 2014

Description Of Work:
Installed countertop and tile backsplash in kitchen.

Comments:
It went well from start to finish. Cascade Flooring did everything that we agreed on. The installers were always on time and did excellent work.

Company Response:
Thank You [member name removed] for the kind review!
Paul, your sales professional is amazing at communicating and your installers, Peter with Elite Tile has had so many wonderful reviews. It would surprise me if anything went wrong with this pairing! I'm so pleased you had a good experience and again, thank you for taking the time to write this review. We always appreciate it! Enjoy your new counters!

Liz Wilder
Store Manager

********

From an independent review site
Review Date: May 07, 2014

Description Of Work:
Installed ceramic tile in our utility room.

Comments:
They were easy to work with. The installer did an excellent job. When she realized the grout that was specified did not match the adjacent bathroom she brought to our attention and arranged to the correct match.

Company Response:
Thank You (removed members name)!
Our professional installers are a huge part of our success and it always pleases me to hear when customers have had a good experience with the process from beginning to end. You taking the time to give us such a nice review means so much.

Thank You and enjoy your new tile!

Liz Wilder,
Store Manager

********

From an independent review site
Review Date: April 29, 2014

Description Of Work:
We had a rental until that needed partial new carpet. They matched to existing carpet perfectly.

Comments:
We took a piece of existing carpet in the A-1 and they matched it to new carpet, perfectly. We didn't expect to be able to match that close.

They ordered and instilled the new carpet in a timely manor. Our new tenants moved in on time and all was great.

Company Response:
That is wonderful to hear! Thank you so much for taking the time to write up this review, we are honored to be able to make people happy!

Liz Wilder
Store Manager

********

From an independent review site
Review Date: April 26, 2014

Description Of Work:
Installed their carpet in my rental duplex and were excellent.

Comments:
Although it was a couple of years ago I remember it well having some less fine other carpet people do some work for me lately.

Company Response:
Thank you for this review [removed members name]!
We are honored that you remember and still think highly of us and our services.

Liz Wilder
Store Manager

********

From an independent review site
Review Date: April 18, 2014

Description Of Work:
Sold and installed Laminate and carpet flooring for our living room, dining room, and family room.

Comments:

It was installed in one day with a re-visit the next day for a minor problem that had been forgotten. (We didn't blame them. It was a big job and the problem was pretty much fixed in about 5 minutes.)

Company Response:
We appreciate your wonderful review! The pictures look fantastic and we hope you will enjoy your new floors for years to come! Thank you and I'll pass this along to the team!

Liz Wilder
Store Manager

********

From an independent review site
Review Date: April 2014
Flooring Specialist: Debbie Guenther

Description Of Work:
Removed and replaced old carpeting in entire house, installed luxury vinyl flooring in kitchen and breakfast area.

Comments:

It took awhile for us to decide where to buy flooring. We looked at the home improvement places first, but didn't really see what we wanted. Plus, they couldn't tell us who'd be installing the carpet for them. This was a big deal because the last time we bought carpet, the guys who installed it showed up with their families in tow. Not only did I have strangers wandering around my house until 11:00 PM, but I ended up babysitting their kids most of that time. Since I work at home, it was a lost day for me. We checked Angie's List and read good things about Cascade Flooring America, so we decided to check them out.

The store was impressive. They had so many different kinds of flooring that we didn't even see them all that first visit. But the carpets were just what we were looking for and the staff was very knowledgeable. We were pretty sure we were going to go with them. Then, at the Home and Garden Show, we met Debbie. When we told her we liked their carpet but wanted something different for our kitchen/breakfast area, she recommended the grouted vinyl. My husband (who hated the vinyl in our kitchen), was amazed at how good it looked. We were sold! A week or two later, we signed a contract and looked forward to getting our new floors.

The teams who did the installation were fantastic. I really can't say enough good things about them. Both teams were very professional, showed up promptly, and worked fast! When I objected to the pattern the vinyl guys had planned, they worked with me to give me just what I wanted. The carpet installers thanked us for using Cascade Flooring America and told us it was a company they'd worked for a long time and loved. Plus, at the end of the day, both teams left the house spotless.

The flooring itself is wonderful. We splurged for an upgraded carpet and pad and it feels great under our bare feet. In the kitchen/breakfast area, we replaced our old sheet vinyl with a new product that's vinyl but looks like travertine. It comes in 12x24" rectangles and gets put in and grouted like stone for a fraction of the price. Plus, it's so much easier to maintain and is easier to stand on for long periods. We're going to tell everyone we know that Cascade Flooring America is the best!

Company Response:
What a delightful review to be able to share with the team! We pride ourselves on this reputation and level of service! We might just have to put this review on our website as an example of where we want the bar to be set for every project in hopes we can deliver this to each and every one of our customers!
Thank you,

Liz Wilder
Store Manager

********

From an independent review site
Review Date: March 2014
Flooring Specialist: Paul Edwards

Description Of Work:
installed new carpet and vinyl in a rental Member Comments: From start to finish they were very professional.

Comments:
Sales rep Paul Edwards is very knowledgable and really knows his stuff. I recommend everyone visit Paul Edwards at Cascade Flooring.

Company Response:
Thank you for this review [remove member name]! Paul is definitely an expert in both product knowledge and the installation process. I will pass on the good word. Enjoy your finished project!
Thank you, Liz Wilder
Store Manager

********

From an independent review site
Review Date: March 2014

Description Of Work:
Provided design ideas for our kitchen flooring, counters and backsplash. Installed new granite countertops w/ undermounted sink, tile/grout kitchen floor w/ backerboard, install underlayment and vinyl remnant for small basement landing area. Price included materials for counters and floors and labor, not demo. Also included moving appliances back into place. We removed them from the kitchen for demo. Also provided bid to tile 35 sq. feet of backsplash, which we should have accepted...

Comments:
We decided to play general contractor for our kitchen remodel. We had already refaced our cabinets a very dark color and were very thankful when Cascade flooring sent out a designer to give ideas for flooring based on our layout and our wishes. We also asked her to take measurements for countertops and backsplash since we weren't sure what we wanted to do yet. She invited us to come out to the showroom if we were interested in using them. Well, we did for two reasons mainly.
1. The labor costs were cheaper than most, and In line with another big flooring company. (We had 4-5 bids)
2. The customer service was excellent.

I exchanged numerous emails w/ our representative asking her to tweak numbers, special order pricing from other countries, what would it cost for us to do the demo? I think we visited the showroom twice in Vancouver, WA. She also presented great ideas for colors of tile as well as grout brand and everything in between. She was concerned that the dark cabinet colors could darken the space too much and helped us find light enough colors. We changed our minds many times before deciding on all the materials. We chose to buy backsplash elsewhere and try tiling ourselves. Let's just say we should've hired Cascade Flooring for the backsplash portion of the project as well. Lesson learned.

Before Cascade Flooring could begin, we had an asbestos abatement company remove our old flooring. We then removed our old laminate countertops, sink and backsplash ourselves saving some money. This had to be done before counter templating could begin.

COUNTERTOPS:
Next the countertop guys came for template day one week before counter install. Template day was something I was really glad I was around for. The fellow templating was quick and very thorough. He made sure what edges, corners, and right angles we wanted. How much hang over the cabinets edges. Left a rounded edge for one side to accomodate a swinging door, and less counter hangover for the fridge side to accomodate more larger models of fridges should we choose to upgrade. (As of writing this review, we recently have!). This kind of detail came in handy since we did not have the general contractor to think of these common pitfalls for us.

We waited a week and the install was really rather quick upon the counterop arrival. Undermounting the sink required a pretty smelly epoxy, so I'd suggest lots of ventilation and/or leaving for a few hours. I'm pretty sure this is standard. One seam is slightly visible, the other is almost non-existent. To an extent, it really seems like it depends on your material and type you choose. Giallo Ornamental Granite slabs are pretty uniform in look whereas a lot of other styles vary widely. Before leaving they suggested waiting at least 24 hours before installing the faucet and more importantly a garbage disposal. I listened and had the plumber come a few days later.

FLOOR TILE:
Our sales rep. blocked out three days for tiling the floors. The tile installer came on time and was ready to begin, but became concerned about our underlayment that was on top of our subfloor. I learned that most people have plywood or simply a subfloor and no plywood on top. Well, we had a 3/4" acoustical, spongy, foam underlament nailed to the subfloor. Not the greatest support for tile. We had to put a halt to the install because I needed to get that tested for asbestos too, not to mention it wasn't included in his work order to remove it. Once it was clear there was no asbestos after my rushing to a lab in SW PDX, I called them back and he was back the next day following my wife and me taking up the foam underlayment for 3 to 4 hours in the evening. He installed 165 square feet of backerboard and 13 x 13 tile on a diagonal in 5 or 6 hours! He came back the next work day following that and grouted the whole space in about 1.5 hours. He had anticipated possibly needing more grout than was in the work order and brought it with him. I was never charged for the extra materials needed. In fact, I got to keep the extra 1/2 bucket full of grout that was leftover from the project. I used it to regrout my fireplace hearth. Not a bad deal!

VINYL REMNANT:
It turned out for the basement landing area I needed a 3/4" plywood underlayment as well, which I hadn't considered previously. I called and spoke w/ the owner at Cascade flooring to see if they could add installing the underlayment for the vinyl to the work order. He was fine with it, and said it would only cost about $20. They never did ask me for the money. It took a few days to find somebody else to install the underlayment and the vinyl remnant. The timeline had gotten messed up with the whole foam/asbestos worry and the tile installer I think needed to move on to another job. After a few extra workdays waiting, another person came to nail down plywood and glue down the vinyl remnant.

We are very happy with our finished product. We used some interest free financing for the project that they had going at the time which depended on how much you spent of course. You just can't beat competetive bids, great customer service with design ideas, and excellent quality work.

Company Response:
content
Thank you,

Wow, we can't thank you enough for this through review. I have shared this success with the entire staff here. Your before and after pictures are amazing and the end result is BEAUTIFUL! We hope you enjoy your project for years to come!
Liz Wilder
Store Manager

********

From an independent review site
Review Date: March 2014
Flooring Specialist: Katy Meskill

Description Of Work:
Provide bid and install laminate and carpet flooring

Comments:
Katy provided the bid very quickly and schedule the installation of laminate flooring and carpet on the first floor of our home. Everything was installed very professionally and quickly.

Company Response:
That is wonderful to hear Mr. [member name removed]! I will certainly let Katy know and thank you for taking the time to comment!
Thank you,
Liz Wilder
Store Manager

********

From an independent review site
Review Date: Jan 2014
Flooring Specialist:

Description Of Work:
Removed existing water damaged laminate flooring downstairs. Removed carpet from upstairs room and installed salvaged laminate from downstairs. Installed 3/4" hand scraped distressed stranded bamboo downstairs and widened an existing section (replacing existing carpet) Stretched loft carpet to remove pre-existing wrinkles, stretched downstairs great room carpet up to hardwood border.

Comments:
It was awesome. Vlad was energetic, prompt and clean. He is an artist. He installed header boards along the borders and the way he angled the cuts in the "dog ear" was fantastic. I expected blunt ends with the diagonal piece having a 45% on each end, but instead he bisected the angles so it looks really professional. Hopefully this review form lets me post pictures... Vlad and his assistant were always polite and expedient, getting the job done quickly. He also came back after the job to repair a spot that had a chip come out - the board's fault, not the installers. The repair was so good that you can't tell where the problem was without referring to before and after pictures.

Company Response:
Thank you for taking the time to give us this review! We are so pleased you are happy with the outcome and Vlad is a remarkable installer! It means so much to have customers spread the word about their experience, Thank You!

Liz Wilder
Store Manager

2013

********

From an independent review site
Review Date: Dec 2013
Sales Associate: Wendy Olin

Comments:
They helped me choose bamboo flooring and had it installed. It went well. They were responsive to my requests and the installation was well done.

Company Response:
Thank you [Member name removed]! Your sales associate, Wendy and the crew that installed your flooring, Vladimir with Elegant Floors and Tile will be thrilled that you took the time to rate your experience here at Cascade Flooring! Enjoy your bamboo and again, thank you!

Liz Wilder
Store Manager

********

From an independent review site
Review Date: Nov 2013

Description Of Work:
Carpet in master, vinyl flooring with tile base in master bath, glass tile backsplash in laundry room.

Comments:
The carpet and vinyl was installed nicely. The backsplash is pretty, but some of the tiles were not spaced right, and in the most visible spot. I worked with a GC, and was told to go choose the carpet. I was not told how expensive my choice was until after it was ordered. Overall, I was satisfied with Cascade. But be sure to get prices of product you're choosing.

Company Response:
Thank you for taking the time to put a review up for us! We appreciate all feedback so we can learn and grow. I will pass along your comments to everyone here and again, Thank You!

Liz Wilder
Store Manager

********

From an independent review site
Review Date: Nov 2013

Description Of Work:
Replace some subflooring, removed tile from an area of floor. Install flooring in family room, kitchen and one bath. Installed carpeting and pad in Living room, hallway, and 3 bedrooms

Comments:
Everything was completed on time and in a professional manner.

********

November 2013
From an independent review site
Flooring Specialists: Paul Edwards and Jewels Kirby

Description Of Work:
Cascade Flooring America provided carpet and vinyl flooring, and formica countertops, including installation. They also provided shower and kitchen backsplash tile, which was installed by another contractor.

Member Comments:
We selected Cascade Flooring America to help with a cottage remodel on our property based on their great service to us earlier this year in our main house remodel. As before, we had productive design consultations with Paul both on-site and in their showroom. Cascade has a wide selection of materials to choose from. Paul did a great job at understanding the end-result we wanted and our budget, then providing options which met those criteria. The quote was straightforward. Although their prices are probably not the lowest around, we believe they provide good value overall, given the quality of product and customer service. Installation of the materials they were contracted to install went as expected. There were a few small "hiccups" in installation, not uncommon in remodels, which Cascade handled professionally and to our satisfaction. We appreciate that Paul came out to the job site to review everything once it was installed. We are very satisfied customers of Cascade Flooring America and will use them again for these services.

Company Response:
It's wonderful to hear that you had a great experience here at Cascade Flooring! Paul and his assistant Jewels are so knowledgeable. Thank you for submitting this review, we really appreciate the time it takes!

Liz Wilder

********

From an independent review site
Review Date: November 2013
Flooring Specialist: Barry Pieratt

Description Of Work:
Barry Pieratt at Cascade Flooring did an awesome job of assessing what was needed and arranging for my floors to be redone. The sub that Barry assigned my floor job to was ZABOSS Contracting Inc. Ivan and Alex did a phenomenal job. Their attention to detail, and their incredible work ethic absolutely blew me away. You don't find that much these days. Thanks Barry and Ivan and Alex.

Member Comments:
I love my new hardwood floors!

********

********

From an independent review site
Review Date: October 2013
Flooring Specialist:

Description Of Work:
new countertops, kitchen, 2 bathrooms and utility room

Comments:
excellent, very neat professional work and done in a timely manner

Carol

********

From an independent review site
Review Date: October 2013
Flooring Specialist: Katy Meskill

Description Of Work:
Laminate flooring purchase and installation, carpeting purchase and installation, and replace the Master bathroom vanity laminate.

Comments:
We had a few surprises. Rotten boards under the subflooring were found and had to be repaired. The molding and vinyl were difficult to remove. We ended up having plywood installed over the vinyl instead, then the laminate. The vinyl and laminate work crew were great to work with, as was the carpet crew. Katie, our sale person, was a gem. She worked with us on our choices to get us flooring in our budget, and stayed in contact during the installation process. She kept us informed every step of the way.

Margaret

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From an independent review site
Review Date: October 2013
Flooring Specialist: Barry Pieratt

Description Of Work:
Installed laminate flooring throughout living room, kitchen, and dining room.

Comments:
We had an absolutely wonderful experience working with Barry Pieratt at Cascade Flooring America. He is professional, knowledgeable, polite, punctual, and easy to contact. I had him come to my home to talk about what we wanted to do with our floors. He took all the measurements and took time to talk with me and explain a few options. We then scheduled an appointment to meet with him at the showroom to look at products. He went out of his way to accommodate an weekday evening time for my husband and I to meet with him at the showroom. He spent nearly 2 hours with us explaining product features and options, it was a very nice relaxed environment. Once we decided on the type of flooring we wanted (laminate) we picked out several colors we liked and he ordered samples for us. He also provided us with a range of pricing we would be looking at. We picked up the samples several days later and soon made our decision. We let him know and he ordered the product. Several weeks later we were scheduled for the 2 day install. Two men showed up to do the install. They were very nice, professional and worked quickly. They found liquid leaking under our fridge when they moved it and were sure to let us know, they cleaned up the mess, and put a tarp under the fridge before putting it back. They did a wonderful job and actually completed the job in 1 day! We were absolutely thrilled. I will highly recommend Cascade Flooring to everyone I know. We love our new floor.

Marc

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From an independent review site
Review Date: August 2013
Flooring Specialist: Debby Guenther

Description Of Work:
Installed carpet in my home.

Comments:
It went great. There were no problems. Professional and courteous and I highly recommend them.

Kathy F..

********

From an independent review site
Review Date: August 2013
Flooring Specialist: Cindy Severson

Description Of Work:
Kitchen back splash tile, fireplace tile, bathroom counters and sinks and bathroom floors.

Comments:
After my initial consultation with Cindy I had a little trouble making follow up contact. My vacation, her vacation, lost e mails. But finally we reconnected and came to a decision and scheduled the work. The guys who came out and did the kitchen and fireplace tile and the bathroom floors did a great job. They were very professional and courteous and kept the job site neat and clean. The job required them to return several different days, grout drying time etc. They always showed back up when the said they would and worked through the whole day. I am not even sure if they took a lunch. There were a couple of issues, broken toilet flange, not there fault, and a scratched tile. They promptly returned and replaced the scratched tile no problem. Had to get a plumber to fix the flange. A different crew came out to install the quartz bathroom counters and sinks. Again they did a great job. They were very quick and neat and professional. There was an issue with the quartz being used as a back splash being to thick and needed to be planed down. At first I was told it would take another day to trim the pieces and we would have to schedule another day, But they left and I got a call a couple of hours later saying they had the finished pieces and came back over and finished the installation. Great follow up. I would definitely recommend Cascade Flooring to anyone and would use them and there crew again myself.

Larry J.

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From an independent review site
Review Date: August 2013

Description Of Work:
Removed existing carpeting, vynyl flooring, ceramic tile. Installed carpeting, vynyl flooring.

Comments:
The project went very well. There were some problems both with the uninstall and with the install, but the installers worked tirelessly with no complaint and over came all issues. The outcome is a beautiful house with beautiful floor coverings. Horray!!!!

Wesley A.

*******

Review Date: July 2013

Flooring Specialists: Paul Edwards & Jewels Kirby

We are BOTH VERY IMPRESSED and HAPPY with the outcome of the installation; honestly, the entire process went flawless and we are so happy that we went with you guys, everyone did a fantastic job from start to finish. Thank you for having such a great team and doing such a wonderful job! :-) We've also received our information from GE and our first payment has already processed, so I would say that we're off to a good start with that as well.

Kayla C

*******

Review Date: July 2013

From an independent review site
Flooring Specialists: Paul Edwards & Jewels Kirby

Description Of Work:

Cascade Flooring America provided tile, carpet, linoleum and blinds for a remodel of our newly purchased home. They also managed the installation of all material except tile, for which we used a contractor recommended by Cascade. The materials purchase was preceded by on-site and in-store design consultations.

Comments:

We chose Cascade based on recommendations from our network and Angie's List Paul provided a design consultation at our home, which was very helpful. He gave us many good design ideas and helped us decide on a final design. We had a thorough follow-up consultation at Cascade Flooring, in which we did final material selection. Paul also recommended a general contractor (reviewed separately) for the other work needed. Subsequent to the flooring and tile consult/purchase, we consulted with Jewels on window treatments and placed an order for those.

Paul and Jewels are passionate about the design process, and we found good success in being engaged and enthusiastic in collaborating with them, bouncing ideas off each other, etc.

During the remodel, Paul did a great job coordinating with the general contractor, communicating with us, and quickly resolving the small issues that always come up in projects of this size. We also appreciated how Paul and Jewels work as a team, covering for each other when one of them is out of the office. Installation of all materials purchased through Cascade went well.

We are tremendously grateful for the expertise and execution of the Cascade Flooring team, and the contractors they recommended. The finished remodel is everything we hoped for, and we are about to use Cascade again for a smaller remodel of our guest house.

*******

Review Date: June 2013
From an independent review site
Flooring Specialist: 

Description Of Work:
Installed new flooring in our kitchen/nook area and master bathroom.

They did a superb job.

Comments:
Every staff person was professional & helpful.

All finishing touches were included.

Job was done on time.

The crew was quick, efficient, and courteous.

The material/product looks lovely 8 months later.

We are happy.

*******

Review Date: May 2013
From an independent review site
Flooring Specialist:  Barry Pieratt

Description Of Work:
Replaced carpeting in guest and master bedrooms.

Comments:
It went well. Barry was very helpful with selecting carpet for each room, and I was able to borrow samples to check at home. There was a delay for the master bedroom because the carpeting was back -ordered but it came in sooner than expected and installation proceeded right away. Installation was fast, thorough and very professional. I'm happy with the way the rooms turned out.

*******

Review Date: May 2013
From an independent review site
Flooring Specialist: Katy Meskill

Description Of Work:
Our first contact was with Katy. She was extremely helpful and professional. We had picked some flooring for our family room and she told us it would be venerable to scratches and since we have four dogs that was out. We ended up getting porcelain tile and it's beautiful. she came our twice to measure, our existing floor had some issues and she wanted to make sure she had an accurate quote for us which turned out to be lower than the original quote. The installers were on time, professional and hard working. They did a beautiful job too. Katy also showed up for the installation to discuss with the installers exactly what needed to be done. We are so happy with the experience, Katy is coming out to measure our bathroom floor and walls for tiling. We will use them for all our flooring and window treatment needs, we still have plenty of house to update.

Comments:
Better than excellent!

*******

Review Date: April 2013
From an independent review site
Flooring Specialist: 

Description Of Work:
New flooring installed in laundry room. Old flooring removed and bare floor prepared for new linoleum.

 

Comments:

Perfectly. Great service in-store. Installation carried quickly and on the exact day and at exact time requested. Sub-contractor did the installation: Leonid from ‘Custom Construction LLC' - absolutely superb! Leonid went the extra mile with the installation ensuring that the tile pattern lined up perfectly in the room. Very professional. Great result.

* * * * * * *

March 2013
From an independent review site
Flooring Specialist: Debbie Guenther

Description Of Work:
I would use then again Debbie was nice person she's fantastic to. work with very professional very good spot on measurements no wasted materials very friendly I highly recommend. Them

Member Comments:
Very well, had a flood in our house, worked with debbie and staff. came out on time installed above what i had asked. very happy have sent other people to them and will use them again myself.

Mary D.

* * * * * * *

March 2013
Paul Edwards and Jewels Kirby
We are planning on putting flooring in our primary residence in the near future. We will be calling.

Thanks for the excellent service.

Mike M

* * * * * * *

March 2013
Jewels Kirby

We had 22 windows installed with Hunter Douglas blinds. Jewels Kirby sold them to us. She was very helpful – very professional.

The rest of the team also did a great job. It was a pleasant experience.

Marvin & Kareen B.

* * * * * * *

February 2013
From an independent review site
Flooring Specialist: Barry Pieratt

Description Of Work:
We choose Cascade Flooring based on Angie's List reviews and great local reputation to replace flooring for most of our 2,700 square foot home. The project included high quality laminate flooring (Armstrong American Apple), new carpet in three bedrooms, and tile flooring and a floor to ceiling tile shower in the large master bath.

Member Comments:
We spoke with Barry at Cascade Flooring. He arrived at the house the following day. Because the project was in conjunction with a new addition and kitchen and bath remodel, we hadn't spent much time on researching flooring and we were suddenly pressed for time. We relied on Barry's expertise and vast knowledge and he was great. While we weren't under much of a budget constraint, he didn't take advantage of that, instead providing cost-saving ideas throughout. We carefully weighed the pro's and con's of wood floors and laminate and went with his recommendation, which was the laminate. It better suited our life style and he guaranteed the floors would be beautiful. The concept for the tile master bath design was mostly his and the result, like the rest of the project, turned out stunning.

We were as impressed with the installers, husband and wife team (Steve and Toni), as we were with Barry. At the first meeting with Steve to go over the project (the bulk of which would be done while we were on vacation and not reachable), we were at ease. His down to earth, friendly demeanor was great. He saw a cat liter box, and at the first visit, offered to feed and take care of the cat while we were gone! Since he and Toni would be there for most of the ten days we were gone, we took him up on the offer. The day before we left, he and Toni came by to go over things once more and again offered to care for the cat (and feed the aquarium fish). We took them up on the offer.

The flooring wasn't completely finished when we got home, but with other construction underway, we were impressed they got as much done as they did. A minor design glitch (our doing) regarding the shower door install and a minor miscalculation of materials required a couple follow up visits, but when they were finished we were 100% satisfied. We have one more bathroom to remodel, and when we are ready, we will be calling Barry at Cascade Flooring.

Bradford B.

* * * * * * *

February 2013
From an independent review site
Flooring Specialists: Paul Edwards and Jewels Kirby

Description Of Work:
Removal of previous formica kitchen counters, and installation of subway tile with scrollwork backsplash.

Member Comments:
Paul Edwards responded immediately to our request for an estimate, providing us with a detailed breakdown shortly after taking measurements. He is extremely educated as to all details of kitchen counters, as well as all types of flooring.

We were so impressed with his scope of knowledge, we hired him to arrange our carpet installation, as well. And Jewells Kirby facilitated the scheduling and billing with such ease and charisma, it made the process pleasurable.

Oleg, Vlad and Nicolai did an amazing job, working late to assure quick completion. The tiles were cut to artfully compensate for difficult configurations of the counters. And the clean-up was meticulous. Our kitchen looks like a magazine ad!

Steve and Nancy

* * * * * * *

February 2013
From an independent review site

Description Of Work:
Cascade Flooring America installed a new floor for us.

Member Comments:
I really appreciated their services and I thought they offered quality work for a good price. They were very professional and respectful of the property. They weren't totally prompt, but they weren't out of line either.

Sandy M.

* * * * * * *

February 2013
Flooring Specialists: Paul Edwards & Jewels Kirby

Paul,

I can't thank you enough for providing your expertise, time and patience with me during the building process. Your flooring persons were excellent, most courteous, and cleaned up after themselves (and some after the electrician). They were a pleasure to work with. I'm also very impressed with the professionalism and very well honed skill of the granite installers. All of the granite (but especially the kitchen) looks amazing!

If you would consider using any/all of the above comments, I'd be most pleased. I give an excellent recommendation to you, your crew, and the two companies-Cascade Flooring America & Wall to Wall.

Thanks ever so much!
Wendy

* * * * * * *

January 2013
From an independent review site
Flooring Specialist: Shawn Medak

Description Of Work:
Replaced old carpet. installed new carpet

Member Comments:
The sales person Sean was very helpful.
On date of installation four people (I assume it was a family) showed up and went right to work. Each person had a job and before long Job was done. All scraps were hauled away and the rooms were vacuumed. The area looks great. you cannot see the seams where they had to butt the carpet sections.

* * * * * * *

January 2013
Flooring Specialist: Barry Pieratt

Barry was beyond words, amazing. Smart, kind, timely and so easy to work with! I will recommend him to anyone I know that is looking to have work done!

Kristine & Jeff G.

* * * * * * *

January 2013
From an independent review site

Description Of Work:
Excellent job and price.

Member Comments:
Initially, I hired another contractor to put floors in this and another rental. Everything they did was wrong and prices kept on changing to the point that I had dismiss the company. I went to Cascade Flooring. They gave me a quote for the work and everything was done perfectly. No problems. No cost increases and they did a beautiful job.

* * * * * * *

January 2013
Flooring Specialist: Audrey Faulkner

Great teamwork all the way around.

Thank you for the Great Service.

Jim & Cheyenne

* * * * * * *

January 2013
Flooring Specialist: Barry Pieratt

Barry was marvelous in all aspects, (product knowledge, personable, on time).

The installers were late, but called to say they would be late. The primary installer was very good. His helper needs some more training, but should become proficient in time.

Erik & Genevieve

2012

December 2012
From an independent review site
Flooring Specialist: Barry Pieratt

Description Of Work:
I have gone to Cascade Flooring several times for a variety of services. They laid vinyl in my bathroom and kitchen. They installed the ceramic tile around my bathtub. They installed a quartz countertop in my laundry room. Most recently, they installed carpet in my family room.

Member Comments:
I have always been completely satisfied with both the service and the product. I have always worked with Barry. He was great to work with. He has always sent a pleasant, professional crew to perform the service. He has been very responsive to all my questions and concerns.

* * * * * * *

December 2012
From an independent review site
Flooring Specialist: Debbie Guenther

Description Of Work:
Carpet installation in three bedrooms and ceramic tile installation in mud/utility room.

Member Comments:
Cascade Flooring America LLC was so easy to work with and made our new home a pleasure to move into. We selected carpeting and were able to take the sample board home to see the carpeting in our lighting, which was a big plus. We made a different color choice after seeing the sample board in our home. We also selected ceramic tile for the mud/utility room to replace some old, worn, and stained linoleum. They helped me pick a grout color and I am thrilled with the results. The tile installation looks awesome! The installer was on time each day and managed my expectations about the stages of the installation. It looks as if it has been there all along with the transition to the nearby wood flooring. He even put the door stop/holder back in the floor where we wanted. The carpet installers were also right on time and even worked around the duct-cleaning crew that was also on site that day. The carpet looks wonderful and the color is just as I had expected. Their pricing for the whole job was as good if not better than a big box store and there was no charge to come out to do the measure. Everyone was a pleasure to work with and I definitely recommend them.

* * * * * * *

December 2012
From an independent review site
Flooring Specialist: Debbie Guenther

Description Of Work:
We had Cascade install tile in second bath. We removed and re-installed the toilet in order to save on cost. They removed the baseboards, laid the tile, grouted, and re-installed the baseboards.

Member Comments:
We shopped around for a tile for the second bathroom. We ended up with a tile look alike that is applied the same as tile but feels warmer on the feet. Cascade was running a sale and ended up having the best price of all the places we looked at. We have used Cascade in the past to re-carpet the whole house and were pleased with their service. We went with them for the tile and have been very pleased. The tile was put down with adhesive and has epoxy grout. The installer was very professional and did a great job. We are very happy with the results. We would definitely use them again.

* * * * * * *

December 2012
Flooring Specialist: Shawn Medak

We have already recommended Cascade Flooring America to others.

The Hopkins

* * * * * * *

December 2012
Flooring Specialist: Steve Moore

Steve Moore – always very helpful.

Michael (installer) – professional and pleasant … both a real plus to the company.

K. & B. Bray

* * * * * * *

December 2012
Flooring Specialist: Barry Pieratt

Frank the installer was a true professional

P. & T. Parsons

* * * * * * *

December 2012
Flooring Specialist: Barry Pieratt

Barry Pieratt was great! Thank you for your attention to detail.

S. Ward

* * * * * * *

December 2012
Flooring Specialist: Barry Pieratt

My experience with Cascade Flooring and Barry Pieratt has been excellent.

Thanks.
W. & S. Thompson

* * * * * * *

December 2012
Flooring Specialist: Barry Pieratt

Once again another quality experience! I continue to receive excellent customer service and quality installation.

Thank you!!
C. Baker

* * * * * * *

December 2012
Flooring Specialists: Paul Edwards & Jewels Kirby

Thanks for a job well done – we get so many complements on our new floor!

D. & B. Jensen

* * * * * * *

December 2012
Flooring Specialist: Debbie Guenther

We love our carpet! It looks fantastic! When we re-do our upstairs bedrooms, we will be giving you a call.

Thank you,

C. Brown

* * * * * * *

December 2012
Flooring Specialist: Barry Pieratt

Wonderful experience; professional, warm & friendly people.

C. & C. Williams

* * * * * * *

December 2012
Flooring Specialist: Debbie Guenther

Debbie was delightful to work with on this project. Our installers were professional and courteous. We did not feel as though our home had been invaded.

S. & K. Kohama

* * * * * * *

November 2012
From an independent review site
Flooring Specialist: Debbie Guenther

Description Of Work:
Vinyl was removed from the bathroom and kitchen. New vinyl was laid in both rooms.
Carpet was removed from a bedroom and family room. Manufactured wood was installed. The floor molding was removed and reinstalled.

Member Comments:
We looked at products at the store. A representative came to our home to measure. After receiving the estimate and paying a deposit, the materials were ordered.
The vinyl part of the job took 1 long day with 1 installer.
The manufactured wood part of the job took 2 days with 2 installers.
All 3 installers seemed skilled, completed their work and cleaned up afterwards. We have been satisfied with the flooring. Visitor's to our home have complimented the flooring

* * * * * * *

November 2012
From an independent review site
Flooring Specialist: Barry Pieratt

Description Of Work:
The subcontractor laid a thin plywood sub floor over the existing floor (which probably precludes it from being called a sub floor) then laid vinyl over the sub floor.

Member Comments:
Barry from Cascade flooring came to give an estimate and he brought samples for us to look at and select from. He was helpful and friendly- he stayed in contact with us from start to finish. The day the floor was to be installed the subcontractors called to say they would be a little late- at least they let me know but if I had not taken the day off I would have been exceptionally unhappy. The gentlemen who showed up to do the work did a real nice job with installation. It looks much better than I expected - it changed the whole look of the kitchen for the better! Very nice..

* * * * * * *

November 2012
Flooring Specialists: Paul Edwards and Jewels Kirby

Dear Sunny,
Thank you so much for your continuing concern to see that Jim and I are satisfied with the flooring. To put it briefly: we love the flooring now! Arki and his crew did a great job of installing the vinyl –can't find a seam anywhere. They worked very hard and were extremely careful as they worked. A big thank you to them.

And a big thank you to you, to Paul, to Jewels, who traveled this long road with us on the trip to HAPPY! Every person we worked with at Cascade made us comfortable that our concerns would be handled. We were treated with care and respect at every contact. Thank you for working so hard with us! We will surely always recommend your company to others.
And every time I walk through the new, clean, tidy laundry area, I think very kind thoughts of you.

Yours,
Ann & Jim G.

* * * * * * *

November 2012
From an independent review site
Flooring Specialist: Barry Pieratt

Description Of Work:
Removed carpeting in 3 rooms (bedrroms and office). Installed laminate in office and new carpet and pad in other two rooms. I bought good quality flooring from them (not cheap but not high-end either). The carpeting was StainMaster, the laminate was Quadra (Stone & Slate collection). They also moved my heavy bedroom furniture which I wouldn't have been able to do by myself. I was able to set up two appointments so I could do the office first, then have time to paint the other rooms before having the carpet installed.

Member Comments:
It went very well. Everyone was very accomodating and pleasant to work with. I had just as much help as I wanted with picking out the flooring. One person installed the laminate flooring and two people came out to install carpet (and move furniture). I was very happy that I was able to get in to the master and finish up painting one wall after they moved out the furniture and before installing the carpet. I've had no problems. Love the new floors!

* * * * * * *

November 2012
From an independent review site
Flooring Specialist: Barry Pieratt

Description Of Work:
We hired them to install carpet in our living room and master bedroom, as well as vinyl in the master bathroom.

Member Comments:
They did an excellent job! They were extremely easy to work with, the sales staff were very knowledgable and helpful and offered very reasonable and competitive pricing

* * * * * * *

October 2012
From an independent review site
Window Covering Specialist: Jewels Kirby

Description of Work:
They installed roller shades with valances on three windows, metal shades in three bedrooms, and a pleated shade over a patio door.

Member Comments:
It was wonderful. We called them because they also installed our flooring. I called to see if I needed an appointment to talk about window coverings. Jewels called me back and started to talk to me about what I wanted. In talking about what I wanted, she came up with ideas over the telephone. When we went in to look, she had the things pulled out that we discussed. It was like she had walked through our house and knew exactly what we wanted. It was the easiest thing we've ever done in our lives. They sent workers out to measure, they were very friendly and professional. The installers were also friendly and professional. There was a slight error in measuring and they took care of it in a heart beat. They were all professional and nice. The experience was extremely pleasant. They treated our home as if it was their own. It was absolutely wonderful.

* * * * * * *

September 2012
Flooring Specialist: Paul Edwards & Jewels Kirby

My experience with your company was outstanding.

I would especially like to thank Paul Edwards & Jewels Kirby. They went above and beyond in making sure everything went smoothly during a very difficult & stressful time in our lives.

Jay & Bonnie B.

* * * * * * *

September 2012
Flooring Specialist: Barry Pieratt

The products are quality and beautiful.

Barry was a great consultant and helped us choose the perfect color & texture solution for our kitchen.

We would highly recommend CFA!

Sincerely,
Debbie and Bill

* * * * * * *

September 2012
Flooring Specialist: Paul Edwards

It was a pleasure doing business with you. You are great.

Thank you,
Ralph & Donna E.

* * * * * * *

September 2012
Flooring Specialist: Michelle Hughes

Michelle,

Thank you for the update. I would like to compliment Andre and his coworker for a wonderful job on the installation of the vinyl. VEC is very happy with the work and respect their work ethic. Both of them are very professional and committed to their work. I would also like to thank you for all of your assistance with the project as well. You have been a pleasure to work with and very professional as well. Cascade Floors is fortunate to have a great team representing them in the flooring industry! I will recommend Cascade Floors to any who needs floor work!

Thanks again,

Pam

* * * * * * *

Summer 2012

Cindy & Sunny

Hi!

In today's day and age it seems we always hear the negatives. So this is to send kudos to you for the incredible work of Jim, Chris and Clayton from Surface Solutions NW. They came out to our place and installed our tile, vinyl and hardwood floors. I am in awe of the work they did... the placement of the tile is perfect, the master bath turned out so cool, my husband says he wants to move his recliner in and just look at the shower in wonder.

They always asked our opinions; I told Jim that I feel craftsmen of their caliber are artists, and their judgment is best.

I absolutely would not hesitate to give them glowing recommendations if ever needed.

Thank you so much for sending the cream of the crop to work on our house!

Linda B.

* * * * * * *

Summer 2012
Flooring Specialist: Shawn Medak

Best shopping experience! Perfect for busy people who need a one-stop-shop, with high-touch customer service. We love our carpet & countertops. Shawn was a pleasure to work with!

Jason & Meridith

* * * * * * *

Summer 2012
Flooring Specialist: Barry Pieratt

We have worked with Barry Pieratt for several remodel projects. We appreciate everything he brings to the table, and can't imagine a better person to work with. He will bring us back to Cascade Flooring every time.

Jil & Carl

* * * * * * *

Summer 2012
Flooring Specialists: Paul Edwards & Jewels Kirby

Great customer service from sales professional & his assistant. Very pleased with quality of installation – installers very professional. We have already referred friends!

Kim & Myron

* * * * * * *

Summer 2012
Flooring Specialist: Barry Pieratt

We have worked with Barry Pieratt 3 times now and all 3 times were amazing. He is helpful, considerate, personable, knowledgeable, and cares about his customers. Products have been great!

Randy & Melanie

* * * * * * *

Summer 2012
Flooring Specialists: Cindy Severson & Katy Meskill

My 6th purchase from them and as always service – service.

Bill

* * * * * * *

Summer 2012
Flooring Specialist: Barry Pieratt

It was a pleasure to go into the store. Everyone so very helpful & we really appreciated our specialist for flooring & our granite countertops. Barry was always there for us.

Ralph & Mary

* * * * * * *

Summer 2012
Flooring Specialist: Shawn Medak

A delight to work with. Very happy with both jobs.

Thank you,
Debe

* * * * * * *

Summer 2012
Flooring Specialists: Cindy Severson & Katy Meskill

Excellent work!!

Richard & Sharon

* * * * * * *

Summer 2012
Flooring Specialist: Debbie Guenther

Very satisfied with their service, quality and prices.

Katy

* * * * * * *

Summer 2012
Flooring Specialist: Cindy Severson & Katy Meskill

Tommy did an awesome job. We were very happy with the vinyl and granite, too. Thank you so much!

Debbie & John

* * * * * * *

Summer 2012
Flooring Specialist: Shawn Medak

All sales people and installers were very polite and professional! It was a joy doing business with your company.

Larry & Kathy

* * * * * * *

Summer 2012
Flooring Specialist: Debbie Guenther

Great Service!

* * * * * * *

Summer 2012
Flooring Specialist: Cindy Severson & Katy Meskill

VERY GOOD OVERALL EXPERIENCE!

Jim & Debby

* * * * * * *

Summer 2012
Flooring Specialist: Debbie Guenther

Scott did a fantastic job on our floors and countertop. It's almost like a new house! Our family/friends are impressed as well!

Mike

* * * * * * *

Summer 2012
Flooring Specialist: Barry Pieratt

We were very pleased with our service and plan on using Flooring America again soon for additional services.

Paul & Tracy

* * * * * * *

April 2012
Flooring Specialist: Barry Pieratt

Barry,
Just wanted to say thanks to your crew for a great job last week. I appreciated the on time professional service and the great finished product. We will return to Cascade next time we purchase flooring.

Thanks again,
Riley

* * * * * * * *

Hi Riley,

You are most welcome! I will be sure to pass your kind words to my installation team. We thank you in advance for thinking of Cascade Flooring America for your next project!

Enjoy your new carpets!!!!

Regards,

Barry Pieratt
Cascade Flooring America

* * * * * * * *

April 2012
From an independent review site
Flooring Specialist: Shawn Medak

TILE FLOOR WAS LAID IN ENTRY WAY.
ALL OF THE STEPS THAT WORKERS HAD TO DO WERE DONE VERY PROFESSIONALLY.
THE OLD FLOOR WAS REMOVED AND DISPOSED OF WITH NO MESS TO US.
IT WAS NOTED TO US THAT THE FLOOR WAS VERY UNEVEN (VERY OBVIOUS) AND THEY WENT TO A LOT OF TROUBLE TO MAKE IT LEVEL. IF THEY HAD NOT HAVE TAKEN CARE OF IT, IT WAS OBVIOUS THAT THE NEW TILE WOULD EVENTUALLY CRACK.
THERE WERE FOUR ENTRY WAYS FROM OTHER ROOMS AND THEY INSTALLED NEW MEDIANS WHICH MADE THE TRANSITION FROM CARPETING TO THE TILE VERY SMOOTH.
THEY DID A LOT OF EXTRAS AND TOOK GREAT PRIDE IN EACH STEP.
THE TILE AND THE GROUTING ARE BEAUTIFUL.
THANK YOU TO THE SALESMAN WHO HELP WITH SUGGESTIONS ON THE FLOOR AND THE INSTALLERS. THEY WERE ALL VERY GOOD WORKERS.

K.

* * * * * * * *

March 2012
Flooring Specialist: Cindy Severson

Used Cascade Flooring on our last two projects and looking forward to this spring with one other project, which will be much larger than the previous two. Cindy is an awesome person!!

M.

* * * * * * * *

March 2012
Flooring Specialist: Barry Pieratt

Top notch in every way

L.

* * * * * * * *

March 2012
From an independent review site
Flooring Specialist: Debbie Guenther

We remodeled our bathroom with quartz countertop and new flooring, new flooring in the kitchen and most our our home recarpeted.

We found this company prompt and very professional. From their sales to installation people we always felt that we were very well taken care of. Its nice to do business with people that treat you well and do what they say they are going to do. I would most certainly use them again.

Gary

* * * * * * * *

March 2012
From an independent review site
Flooring Specialist: Barry Pieratt

I used Cascade Flooring America LLC for replacing the bathroom floor in November.

They were very fast. I like that I was able to do almost everything online. As far as scheduling and telling them to come to my house, the quote everything was really nice. I got my bathroom floor replaced and they put in sheet metal. They first installed and then they had to come back and reapply the wall paint in some area. They came back and fixed it. The price seemed really competitive to me.

Julie

* * * * * * * *

February 2012
Flooring Specialist: Debbie Guenther

We had just moved back to Vancouver , WA and our furniture was due to arrive Jan 3/12 and we thought if possible, to replace the three bedroom's carpet. It would be great to have before that date. We went in and saw Debbie on December 29th. She was most positive. She came & measured on December 30th at 10:30 am and by 6:30 it was all installed. Great job to all. Thanks a bunch. This made the move in easier.

Ray & Dar S

* * * * * * * *

February 2012
Flooring Specialist: Debbie Guenther

The sales person (Debbie) was a great help with finding the right carpet for our office. Scott was the installer and was so good!

Lacoe & Bogdon

* * * * * * * *

February 2012
Flooring Specialist: Audrey Faulkner

Great Service! -- fast, friendly, no pressure – very helpful in choosing the right carpet for us.

Janet V.

* * * * * * * *

February 2012
Flooring Specialist: Barry Pieratt

Our project changed through its course and Barry was very flexible and helpful with us. Mike the installation guy was fantastic. He was very helpful and gave his best effort always.

Kim & Gale S.

* * * * * * * *

February 2012
Flooring Specialists: Cindy Severson and Katy Meskill

Looking forward to doing more business with you in the very near future.

Mike W.

* * * * * * * *

February 2012
From an independent review site

Cascade Flooring's rep met us at the job site and assisted us in the selection of the proper carpet material and color. Although the location in question was somewhat out in the boonies he arrived when scheduled and came well prepared with samples to view. Cascade's crew then installed the carpet as and when agreed.
We needed to replace the wall to wall carpeting in a vacant home in the northwest corner of Clark County. Because of our schedule it's been generally necessary to do most of the work on weekends. The Cascade rep was more than willing to accommodate us by meeting us at the job site on a Saturday to help with the material selection. They were also very flexible on the install scheduling since there were other aspects of the overall home repair project that were a little hard to pin down.

The new carpet looks great - they did a beautiful job installing it. We're very satisfied

Chuck

* * * * * * * *

February 2012
From an independent review site
Flooring Specialists: Paul Edwards & Jewels Kirby

We had our sunken living room floor raised 8 inches to match floor levels in the rest of the house and we had engineered hardwood installed in that room. In the entry, kitchen and great room, we had floating vinyl flooring installed. We also had the kitchen counters redone with vinyl and a backsplash of tile added.

We had several estimates from other companies before we chose Cascade. The personnel we dealt with at Cascade were entirely professional, knowledgeable and ready to answer questions, both Paul and Jewels in the office and the installation crews. I appreciated advice on choosing materials. We never ever felt pressured into any particular choices. The estimate was quickly done, and their prices included the counter tops for less than other companies wanted to do the flooring only.

The work went quickly, and the workers cleaned up like magic every night--tools put away, floors swept, trash removed. They were super helpful and very knowledgeable about the materials and the installation.

We did have one glitch, but it was made right immediately and they were extremely apologetic. I would use this company again in a heartbeat. The glitch? We were watching the process long distance from our other house, and the wrong vinyl was delivered and installed. The installation was perfect: around the semicircular hearth, the kitchen island, and into every corner---but the warehouse simply sent out the wrong pattern. It happened to be more expensive than what we originally chose, and we could have kept it, we preferred the other pattern, which was similar but not the same. They immediately checked to see how the error happened, and scheduled a new install within the next 2 days. They were totally apologetic and extremely good about it. The installation is still perfect, and we smile every time we look at the floors and the countertops.

We plan to use Cascade again for any other flooring work. Extremely ethical people, good prices, and great workers.

Ann

* * * * * * * *

January 2012
From an independent review site

I hired Cascade Flooring America to install bathroom flooring, I was satisfied with their quality of work, they were here when they said they would be and finished when they said they would.

They were professional and I would use them again.

Candice

*************

January 2012
From an independent review site

Carpet removal, haul away and replacement carpetn installation.

We had this company replace carpet in a home basically sight unseen. They walked us through the quote, worked to get us better carpet for a lower price, and did the work quickly. There was some wood flooring being installed around the same time - when there was a question about how to finish a transition, the installers left that part unfinished and went back several days later to finish up. I would absolutely use these guys again!

Chris

* * * * * * * *

January 2012

Everyone at Cascade Flooring was so helpful. After I informed them what I could pay I was shown many options that would work for my flooring budget. I was even shown flooring options for the sales team that I didn't know about. They gave me good explanations about how all their products were constructed and benefits I could get with using them in my house.

From beginning to the end everyone made my experience with Cascade easy and enjoyable. I will be going back if I have any future home improvement products I might need

Kristen

* * * * * * * *

January 2012
Flooring Specialist: Debbie Guenther

Could not find a first class sales/installation team like this anywhere else but right here in our back yard !!!

From our first incounter with Debbie, to final installation with just the most professional installers ever !!!

Thank you for the look that seems like "it looks great and always been there".

Randy and Sharon

* * * * * * * *

January 2012
Flooring Specialist: Paul Edwards

Primary factor was Paul's consultative approach. He helped us evaluate from a vast selection of product, was flexible to our busy schedule. End result = Floors to be envied. Way to go , Paul!!!

K. Young

* * * * * * * *

January 2012
Flooring Specialist: Paul Edwards

Everyone love it. [vinyl flooring] Easy to clean - Thanks. Changed the feelings about our home! Having friends over now is great!

Grace

* * * * * * * *

January 2012
Flooring Specialist: Paul Edwards

If we are in the market for carpet again, we would definitely go back to Cascade Flooring.

Tim & Cathy

2011

December 2011
From an independent review site
Flooring Specialists: Barry Pieratt

We had this company replace carpet in a home basically sight unseen. They walked us through the quote, worked to get us better carpet for a lower price, and did the work quickly. There was some wood flooring being installed around the same time - when there was a question about how to finish a transition, the installers left that part unfinished and went back several days later to finish up. I would absolutely use these guys again!

Chris